N E W S T A R

Frequently Asked Questions

Find answers to the most common questions about our mold manufacturing services, production process, and after-sales support. If you need further assistance, feel free to contact us directly.

What is the typical mold manufacturing process?

Our standard mold manufacturing process includes: design consultation3D modeling & simulationmaterial selectionCNC machiningEDM & wire cuttingassembly & fittingtrial moldingquality inspectiondelivery. Each step is strictly monitored to ensure precision and durability.

What is the minimum order quantity (MOQ) for molds?

We typically require a minimum of 1 set per mold design. However, we recommend discussing your production volume with our team so we can suggest the most cost-effective solution based on your expected output and mold complexity.

How long does it take to manufacture a mold?

The lead time depends on mold complexity and size. Generally, simple molds take 20–25 days, while complex, high-precision molds may require 30–45 days. We always provide a detailed timeline during the quotation phase and keep you updated throughout the production process.

What is the expected lifespan of a mold?

Mold lifespan varies depending on material, design, and maintenance. For household plastic injection molds, a well-maintained mold can typically produce 500,000 to 1,000,000 shots. Using high-quality steel and proper preventive maintenance can significantly extend its service life.

Do you provide mold design services?

Absolutely! We have a dedicated R&D team with extensive experience in household product mold design. We can work from your concept, sketches, or existing samples to create optimized 3D models and production-ready mold designs. All designs are validated with simulation software before manufacturing.

What materials do you use for molds?

We use a wide range of high-quality steel materials including P20, 718H, S136, NAK80, and H13. The selection is based on your production volume, plastic material, and required surface finish. We also offer heat treatment and surface coating options for enhanced performance.

Can you produce molds for custom household products?

Yes, we specialize in custom household plastic molds for products such as kitchenware, storage containers, cleaning tools, bathroom accessories, and more. Our team works closely with clients to bring their unique product ideas to life with precision and efficiency.

What after-sales support do you offer?

We provide comprehensive after-sales support including installation guidance, trial run assistance, repair services, spare parts supply, and preventive maintenance. Our technical team is available via phone, email, or on-site visits to ensure your production runs smoothly.

How do I get a quotation for my mold project?

Simply send us your product drawings, 3D models, or samples along with your production requirements. Our sales team will analyze your project and provide a detailed quotation within 24–48 hours. We offer transparent pricing with no hidden costs.

Do you offer packaging and shipping services?

Yes, we provide professional packaging to protect your molds during transit. We have partnerships with reliable shipping companies and can arrange sea, air, or express delivery to any destination worldwide. We also handle all export documentation to ensure a smooth customs clearance process.

Still Have Questions?

Our team is here to help. Reach out to us through any of the channels below.

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Taizhou New Star Mould Co.,Ltd.are located in Huangyan District, since its inception 10 years beginning mainly in the production of daily necessities mainly die. There mold styling department, production department, quality control department, technology department formed a group of skilled, high-quality team, strict management and advanced equipment.